Calix solutions (CALX) reorganize CTC Telecom network operations

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Calix, Inc. CALX has partnered with CTC Telecom to develop the latter’s network and customer experience with cutting-edge solutions. As part of the collaboration, the telecom company deployed GigaSpire BLAST u6 systems, Calix Support Cloud and a full portfolio of Revenue EDGE to capture valuable subscriber data and performance information, providing a Wi-Fi experience. Personalized and secure fi to its customers.

CTC Telecom also capitalized on Calix Customer Success Services to reorganize installation and support processes for a streamlined network infrastructure. After its deployment, the telecommunications company saw a 37% reduction in assistance call volumes with a drop of more than 34% in the number of trucks. By capturing critical information, CTC Telecom has eradicated consumer gateway problems by replacing them with GigaSpire BLAST systems. This has kept its day-to-day general operating costs to a minimum.

At a time when the telecommunications industry faces record demand for broadband services, service providers are managing the deployment of advanced network platforms. In this context, Calix’s solutions have supported service providers over the years with the introduction of new services and models, thereby accelerating its business roadmap.

One of these services is the GigaSpire BLAST system. The GigaSpire BLAST u6, which is an integral part of Calix’s Revenue EDGE solution, is equipped with Wi-Fi 6 technology. The BLAST platform deploys a powerful EDGE system that delivers cutting-edge applications for the ultimate Wi-Fi experience and paves the way for income generation through profitable broadband investments.

Calix Customer Success Services offers a plethora of value-added capabilities and provides ongoing guidance that helps users exceed their business goals while improving marketing ROI with reduced customer support spend. Within four months of this partnership, CTC Telecom was able to focus on growing its value to the community and reduced related expenses to transform the way it conducts its operations.

The merger of these pioneering solutions has allowed the phone company to improve the experience of subscribers throughout Midwestern Idaho while boosting broadband businesses with recurring revenue streams. The latest decision highlights Calix’s efforts to establish a robust network infrastructure while providing customers with the latest technology available in the market.

Calix is ​​well positioned to benefit from expanding its customer base amid the disruption induced by coronaviruses. The San Jose, California-based company is committed to aligning its investments with its strategy and maintaining strong discipline in operating expenses, as well as a favorable product and customer mix. Additionally, Calix’s transition to a communications cloud and software platform business will result in improved long-term financial performance.

Zacks Rank # 3 (Hold) shares jumped 204.2% from industry growth of 13.4% last year.

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Bentley Systems posted a surprise profit of 32.5% on average over the last four quarters.

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